Mariam Zafar

Recent articles

Tire shops aren’t smoothie places or yoga studios — they’re not exactly glamorous places. Your products last for years, so customers aren’t just regularly popping into tire stores and creating strong relationships with customer service representatives.  This creates some unique challenges. How do you distinguish your shop as the best one in the area? How […] read more
Excellent customer service exists in the details. Customers should feel comfortable, welcomed, and informed throughout their entire experience.  And when you know many of your customers are going to be waiting around for a significant amount of time, you also want them to feel relaxed and entertained. You want them to have an enjoyable, memorable […] read more
Self-driving cars have been a sign of the future for decades, but the time for these vehicles to hit the road is approaching quickly. The rise of autonomous vehicles will impact the tire industry, but not without the innovation and cooperation of industry leaders. Are you ready for more self-driving cars on the road? Take […] read more
The automotive industry has been rapidly changing over the past few years. Electric charging stations popping up around the country. And the idea of a “self-driving car” is no longer limited to science-fiction novels. All of these changes have tire industry leaders wondering what these technologies mean for the future of tires. The predicted changes […] read more


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